Customer Service

39 Things That You Can’t Get Anywhere Else

Joyce Schwob - July 28, 2014

Recently I sat across the desk from one of our best customers. We’d serviced his company for over 25 years and a competitor came in significantly cheaper than us and appeared to be offering the same solution.  Both companies proposed to lease equipment with full maintenance, so the only difference he could see was the Read more

Long Haul

Rentals – When You Are in it for the Long Haul

Joyce Schwob - June 11, 2014

Sometimes when businesses think about renting equipment it is for a special event or circumstance. In the case of forklifts, man-lifts and floor cleaning it’s to cover a breakdown or to receive unusual loads.  Rentals are often times done by the day, week or month. But you might consider renting for a peak season, during Read more

Blog Post 1

Not Ready to Commit?

Joyce Schwob - June 4, 2014

Short-Term Rental Equipment Before you walk down the aisle It’s finally June! And along with the warm weather come a host of summer weddings. It’s the season when couples make the transition from dating to a life commitment. This has me thinking about forklifts, which I always do anyway. I know I’m making quite a Read more

woman driving forklift

Try it Before You Buy it

Joyce Schwob - December 11, 2013

Before you commit to purchasing a new or used piece of equipment, consider these tips for test driving if first: Drive it Just like you would test drive a car at your local automobile dealership, you can go to the seller’s location and give it a try. It should start and idle well. The gauges should be easy Read more

Toyota Ranked Top Forklift Maker for 11th Year

Joyce Schwob - November 28, 2013

For the 11th consecutive year, Toyota achieved the top ranking as the world’s largest lift truck supplier in Modern Materials Handling’s Annual Top 20 listing. Toyota continues to offer innovate design advancements and industrial equipment solutions. They strive  to improve the material handling process and enhance the customer value experience including: Toyota’s recent introduction of the new 8-Series large capacity lift truck line Read more

thankful

There is Always Something to Be Thankful For

Joyce Schwob - November 25, 2013

“Gratitude, like faith, is a muscle. The more you use it, the stronger it grows, and the more power you have to use it on your behalf. If you do not practice gratefulness, its benefaction will go unnoticed, and your capacity to draw on its gifts will be diminished. To be grateful is to find Read more

TIEM

Toyota 8-Series Focuses on Durability

Joyce Schwob - November 13, 2013

  Durable: 1. Capable of withstanding wear and tear or decay: 2. Able to perform or compete over a long period, as by avoiding or overcoming injuries: 3. Lasting; stable   As with all of their products, Toyota’s new 8-series forklifts are engineered to last using Toyota’s world-renowned production system. It delivers quality, durability and Read more

Out of Stock speech bubble

Sorry Your Part Seems to be Out of Stock

Joyce Schwob - November 6, 2013

It happens at the worst possible time. All you wanted were a few simple items to fix your forklift and surprise, surprise, something on your shopping list is out of stock. The parts might come in tomorrow, it might take up to a week –all you know is you have equipment out of service and you Read more

Lease or Loan – What is the Difference?

Joyce Schwob - October 30, 2013

The differences between loans and leases can be confusing, even the wording of the two financing instruments can be very close. So which one is right for you? Loan A loan usually requires the end-user to invest a down payment in the equipment. The loan finances the remaining amount. Because the purchaser is considered to Read more

rear tilt

3 Ways Toyota SAS Prevents Tipovers

Joyce Schwob - October 23, 2013

Over 94,000 lift truck accidents are reported in the US every year. Operator training is essential to reducing that number but it isn’t enough. Toyota decided that the best approach to preventing lift truck accidents is “one that combines the efforts of every person, business and organization involved” and decided take the lead role as a manufacturer. As a Read more