Customer Service

39 Things That You Can’t Get Anywhere Else

Joyce Schwob - July 28, 2014

Recently I sat across the desk from one of our best customers. We’d serviced his company for over 25 years and a competitor came in significantly cheaper than us and appeared to be offering the same solution.  Both companies proposed to lease equipment with full maintenance, so the only difference he could see was the Read more

woman forklift men warehouse

What Equipment Leasing Can do for Your Bottom Line

Joyce Schwob - October 9, 2013

Smart business people know that in order to stay productive and competitive, they need to continually upgrade their equipment. But few things can drain cash from a business like major equipment purchases.  Equipment leasing can be the right solution for a lot of reasons.   The Benefits of Leasing: Leasing offers many advantages over other financing Read more

Buying Used Forklifts on the Web Can be Risky Business

Joyce Schwob - July 17, 2013

You are in business to make money and sometimes that means shopping for a forklift bargain. You might open a web-browser and search for a reliable forklift brand, like Toyota and see a list of forklifts at prices way below what you found at the local dealership.   Before you put that cream puff in Read more

Remembering Where We Started – A Celebration of 30 Years

Joyce Schwob - March 20, 2013

Way back in May of 1983, Bud & Mary Short embarked the adventure of creating a business. Jamestown Industrial Trucks was born in a 2 bay garage in Frewsburg with the idea that they could do things a better way.   Through risk taking balanced with sound financial decisions, Bud & Mary grew the business Read more

What Industrial Batteries and Children Have in Common

Joyce Schwob - March 13, 2013

Consider treating your industrial forklift battery is just like a small child. Both require a lot of attention and if you don’t give them what they need it, you’re in for a miserable time. Like a child, a battery needs eight hours of play, eight hours to recharge (sleep) and eight hours to cool off. Read more